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About MNDHAVAZI

  • At Mndhavazi we believe that every meal should be an occasion: an opportunity to stop and savour both the food and the moment, whilst nourishing body, mind and soul…
  • We see your staff and customers as an extension of our brand.
  • We create “delicious experiences” that they can enjoy – capturing colours, textures, flavours and aromas that nurture and energise their senses.
  • Whether we’re managing your staff canteen, providing you with catering services or hosting your event, we’ll partner with you, infusing each occasion with our own special blend of care and magic…

Executive Summary

  • Mndhavazi Trading Enterprise (PTY) Ltd is a QSE
  • Established in 2008.
  • Level 1 B-BBEE - 100 % Female Black-African owned
  • We offer full management of staff canteens/ restaurant services and a full spectrum of corporate catering and events:
  • We are big enough to meet your specific requirements, yet small enough to care.
Level 1 BBEE 100 % Female Black-African owned

BBBEE Compliance

Level 1 BBEE 100 % Female Black-African owned

Letty Ngobeni is a Qualified Chef and the Managing Director of Mndhavazi. She is responsible for all key accounts management and operations, and oversees the smooth running of the business on a day-to-day basis. An entrepreneur from the age of 12, Letty was previously a secondary school teacher specialising in business economics, accounting and organisational management. This has provided her with exceptional grounding from which to build and grow her own business. Mndhavazi has a level 1 BBB-EE recognition.

Creating magic moments

  • At Mndhavazi, we understand that dining is a very personal and intimate experience.
  • Whether you’re eating alone or with others, the combination of colours, aromas and flavors should tantalize and delight. It should be enhanced by your surroundings – uplifting body, mind and soul…
  • Our Services are:
    • Tailored to meet your individual needs – from catering for specific dietary requirements and developing themed menus, all the way through to matching event décor with your corporate identity.
    • Because our focus is on health and nutrition, only the best quality and freshest ingredients are used by our chefs in our meals. Menus are rotated as required to ensure a diversity of choice and encourage balanced eating.
  • By offering healthy options and drawing attention to meal ingredients, we encourage responsible eating and healthier lifestyle choices among your staff and customers.
  • In this way we promote their health and well-being.
  • Our food safety management programme also ensures the highest standards of health, hygiene and safety when it comes to ingredient selection and preparation techniques.
  • All our staff – from managers to chefs to waitrons – are hand-picked by management.
  • As part of the Mndhavazi family, they’re committed to providing you with exceptional service and exceeding your expectations.
  • Our flexibility and responsiveness mean that we can adapt to changing circumstances or needs.
  • Because we understand that your investment in us is a direct investment in your staff and customers, we encourage and make use of their feedback – ensuring this is both heard and appreciated.

Our Values

  • At the heart of everything we do are our company values.  We stand by them being the set of behaviours that we expect all our people to embrace to further our ambitions for our business, our people and our communities.

At Mndhavazi we adhere to a code of moral and ethical principles.  Every member of our team must possess high personal moral standards and be honest in word and deed. We live by our word for everything, having integrity and being honest in everything we say and do to build trust. This is the source of great personal strength and is the foundation for our organization’s effectiveness.

 

Mndhavazi we focus on the positives and on the things that we can control, not on the negatives or things that we cannot control. We are determined to respond positively to the words, actions and reactions of the people and situations around us.  We refuse to let the unavoidable differences and setbacks of daily life affect our moods or emotions. As a declaration of our optimism and positive attitude we pledge to:

  • Look for the good in every situation
  • Always seek the valuable lesson in every setback of difficulty
  • Always look for the solution to every problem
  • We do this because we know that people like to work with optimists and when we change the way you look at things, the things we look at change.

We treat people as we would want them to treat us. We show respect to our peers, customers and patrons and in doing so we show appreciations for the worth of everyone and everything we engage with. We respect the rules, laws, customs and culture of our company and community by treating everyone, including ourselves with dignity. As individuals we may look different, we may come from different cultures, and we may be able to do things that other people cannot; but as a team, we treat each other respectfully despite our differences, as we all contribute to the objectives and success of our company.

We embrace the spirit of teamwork as we believe that what we as a unified team can accomplish together is much larger, far greater, and will exceed that which any individual can accomplish alone. Our team spirit is essential to our company’s success, for our tasks are too big to be done by one person. We encourage individuals to interact with all levels of management and with each other’s strong ideas and suggestions to improve the company’s effectiveness and quality of life. We support each other and share the victories; as we know it takes all of us to win.

As part of a team we all have a role to play and we accept responsibility for our individual actions. Each team member holds themselves and others accountable to our code of ethics that is derived from our values.  We accept that accountability is clear and personal and will require self management. We acknowledge and assume responsibility for our actions, products, decisions, and policies. We shall always apply the principles of good governance encompassing the obligation to report, explain and be answerable for the resulting consequences.

 

We strive to exceed the expectations of all that work with us including fellow employees, customers, patrons, suppliers and our stake holders. We strive to perform at the highest level of competence and take pride in our accomplishments.  We are dedicated to satisfying our customer’s needs and honouring commitments that we have made to them. We will show pride, dedication and enthusiasm in everything we do.

 

We strive to exceed the expectations of all that work with us including fellow employees, customers, patrons, suppliers and our stakeholders. We strive to perform at the highest level of competence and take pride in our accomplishments.  We are dedicated to satisfying our customer’s needs and honouring commitments that we have made to them. We will show pride, dedication and enthusiasm to everything we do.

Taking special care

  • Because the health and safety of all our guests is so important to us, Mndhavazi has designed and implemented its own food safety management program:
  • We comply with all relevant food legislation, standards and guidelines;
  • Our kitchens boast functional plant layout and sanitary equipment design
    • We only make use of quality, hygienic raw materials
    • Our processing methods guarantee the safe handling of food
    • Cold-chain maintenance is ensured throughout
    • Cleaning and sanitation remain a priority
    • Staff receive ongoing training about health and hygiene requirements
    • Staffs maintain the highest levels of personal health and hygiene.
  • All ingredients and products used are also fully traceable. Should a defect be detected we can recall the batch quickly and easily – and follow-up with the ingredient source to ensure this doesn’t happen again.

Checkout RNB Guest house and RNB Culinary School

  • RNB Culinary school – As the world’s premier culinary private college, RNB Culinary School is a trading entity of Mndhavazi Trading Enterprise (Pty) Ltd which does more than just cultivate the next generation of food and hospitality industry leaders; we also educate and empower current foodservice leaders to effect change in their businesses and communities.
    • Cold-chain maintenance is ensured throughout
    • Cleaning and sanitation remain a priority
    • Staff receive ongoing training about health and hygiene requirements
    • Staffs maintain the highest levels of personal health and hygiene.
  • All ingredients and products used are also fully traceable. Should a defect be detected we can recall the batch quickly and easily – and follow-up with the ingredient source to ensure this doesn’t happen again.

Integrated Management System – Quality and Health & Safety

About the Businesses:

  • Integrico (Pty) Ltd consists of two discrete businesses, Integrico Facilities Management and Mndhavazi Catering.

About Integrico:

  • Integrico provides facilities management services and specializes in building maintenance and repair services, corporate cleaning services, garden maintenance, disinfecting services and supply of personal protective equipment. Integrico is proud of its understanding of our clients’ expectations regarding their building’s functionality, comfort, safety and efficiency. We provide exceptional service delivery nationwide with our head office based in Johannesburg.

About Mndhavazi:

  • Mndhavazi is a premier food catering organization which considers food quality and safety as fundamental to our ongoing business. The Mndhavazi goal is to provide high quality, safe food every time, everywhere. We work tirelessly to earn the trust of our customers and consumers, beginning with the safety of the products we produce and extending to improving food safety around the entire South African region in which we operate.

Our Commitments

  • Both Integrico and Mndhavazi are committed to satisfy the implicit and explicit requirements of our stakeholders including, our owners, clients, legislation of South Africa, the applicable regulators and statutory bodies.
  • We are committed to continual improvement of our integrated management system, so that we maintain our preferred external provider status to our clients.

To Health and Safety:

  • As we are a service-based company, with a focus on our workers, we will ensure that our employees are included in the design, development, implementation and maintenance of our Integrated Management System by means of employee consultation and participation forums.
  • To help reduce risk of injuries and ill health to our employees we have established a comprehensive risk management process to pro-actively identify hazards, assess their risks, application of suitable mitigations to realize the opportunities of our Integrated Management System.

This IMS Policy and IMS Objectives are reviewed at Management Review Meetings.

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